•Mobile Portfolio
E-smart Civic Management Application
An innovative digital solution designed to enhance citizen complaint management for community lighting facilities, ensuring seamless communication and rapid issue resolution.
Overview
A robust digital application engineered to streamline the resolution of citizen grievances regarding community lighting infrastructure. This centralized system seamlessly connects residents, customer care agents, field supervisors, and technicians on a unified interface. By facilitating effective complaint logging, real-time status tracking, and transparent cross-functional communication, the solution ensures that maintenance requests are addressed efficiently, significantly improving urban facility management and community satisfaction.
